At UnitreeX Solutions, we strive to provide a seamless and dependable shopping experience for our customers. This Shipping & Delivery Policy details the key aspects related to the shipment and delivery of products purchased from our e-commerce platform. Please read this policy carefully to understand our shipping and delivery processes.

1. Shipping Information

• Delivery Areas: We offer delivery services exclusively within India.
• Delivery Timeframes: The estimated delivery time will be provided during the checkout process and may vary based on your location and product availability. We aim to ensure timely deliveries.
• Shipping Charges: Any applicable shipping charges will be displayed during checkout. Costs may vary depending on your location and the size or weight of the items in your order.
• Standard Shipping Time: Typically, shipping is completed within 4-5 working days.

2. Order Processing

• Order Confirmation: Upon placing an order, you will receive a confirmation email with your order details.
• Order Processing: Our team begins processing your order once payment is confirmed. Processing time depends on product availability and the delivery location.
• Tracking Information: After your order has been shipped, you will receive a tracking number and a link to monitor your delivery status.

3. Delivery Process

• Delivery Partner: We collaborate with trusted delivery partners to ensure your order arrives safely and on time.
• Delivery Attempts: If the recipient is unavailable, our delivery partners will attempt multiple deliveries. After several failed attempts, the package may be returned to us.
• Delivery Address: Ensure you provide accurate and complete delivery details, including any special instructions. Incomplete information may cause delivery delays or issues.
• Receipt of Order: Inspect your order upon receipt. Report any visible damage to the packaging or discrepancies with the products to the delivery personnel and contact our customer support team immediately.

4. Non-Delivery

If your order is not delivered within the estimated timeframe or if you experience any issues, please contact our customer support team promptly. We will investigate and resolve the matter.

5. Contact Us

For any questions or assistance regarding shipping and delivery, please contact our customer support team at:

Address: 606, White Square, Hinjewadi-Wakad Road, Hinjawadi Phase 1, Pune, Maharashtra 411057
Phone: 9970111283
Email: contact@unitreex.com

By placing an order on our e-commerce website, you agree to comply with this Shipping & Delivery Policy. Please ensure you read and understand these terms. If you have any doubts or concerns, we recommend reaching out to our customer support team before making a purchase.